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FAQ

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FAQ

Our garage door specialists created this list of FAQs in the hopes that it will help customers with all sorts of issues. Hopefully, you find the answers we provided to be useful and informative.

What's the purpose of having garage door safety cables?

Safety cables protect you from having accidents with your garage door extension springs, as they prevent them from flying off when they break. Without these cables, the springs could cause severe lacerations when they snap, so having something to anchor them in place is incredibly important.

The door doesn't close all the way - how do I fix it?

The problem is potentially something to do with one of the garage door tracks. Inspect them for obstructions and make sure they are properly fastened and secured. If you find any dirt build up or stuck pebbles, you have to remove them to allow the rollers to pass through. Check for damage to the tracks and for bending as well. If you fail to find the cause, have our experts take a look.

Do I have to clean the garage door panels?

Yes, this is necessary in order to keep the door in good condition. Use a cleaning solution which is appropriate for the type of material that your door is made of. We recommend that you use a soft non-abrasive cleaning tool to wipe the panels down afterwards.

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* $29 service call - deducted from the service

Select Date and time
Dec 19, 2018
8:00AM - 10:00AM
10:00AM - 12:00PM
12:00PM - 14:00PM
14:00PM - 16:00PM
16:00PM - 18:00PM

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