Customer Issue: Mr. Pierce called us after he accidentally ran over and damaged his garage door sensor.
Our Solution: Our technician replaced the damaged sensor and aligned it to specifications. He then tested the door and sensor to make sure they worked properly together.
Opener Remote Control Failed
Customer Issue: Mr. Cox couldn't get his remote control to work with his garage door.
Our Solution: Our technician replaced the batteries and found a broken connection inside the remote. He resoldered the connection and then tested the remote to verify proper operation.
Customer Issue: Our technician found all the rollers in Mr. Holmes' door were damaged or broken and needed to be replaced.
Our Solution: The old rollers were replaced with new ultra-quiet nylon units which solved the problem. Our technician then tested the door to make sure it was properly aligned.